||Human Resource Development,
The Mindful Manager
||Description: Effective communicators ask for clarification when things are unclear, listen for understanding and meaning while sharing clear messages. In this workshop, participants:
? Self-assess current communication strengths.
? Reflect on ways communication is learned contributes to communication style.
? Explore key elements and processes of effective communication.
? Analyze verbal and non-verbal communication.
? Develop an action plan for increasing understanding and influence.
Who should attend: Individual Contributors, Emerging Managers, and Managers.
This workshop is one of ten workshops in the Mindful Manager Certificate Program.
Required: Communication Skills Quiz
Recommended Reading: “Crucial Conversations” by Patterson, Grenny, McMillan and Switzler