Mindful Manager 6: Conflict Resolution
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Course features
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Category: Leadership
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Course Length: 120 minutes
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Series: Mindful Manager
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Who should attend: Individual Contributors, Emerging Managers, and Managers
Course overview
Conflict is not necessarily negative if it can be resolved effectively. An interest-based, relational approach to conflict respects individual differences that help people avoid becoming too entrenched in fixed positions.
This workshop is part of our Mindful Manager Series, free to Sweet Deal members & open to all. Take it alone or part of series to earn a certificate. Workshops can be taken in any order.
This workshop is part of our Mindful Manager Series, free to Sweet Deal members & open to all. Take it alone or part of series to earn a certificate. Workshops can be taken in any order.
course learning objectives
- Reflect on personal challenges and barriers to resolving conflict.
- Define conflict.
- Reframe our view of conflict to use it as a force for positive change in the workplace.
- Identify sources of conflict and techniques to manage conflict.
- Develop next steps for resolving conflict.
Certification included
This workshop is one of ten workshops in the Mindful Manager Program. Downloadable certificate upon completion of Program.
Skills you'll learn in this course
Emotional Intelligence
Mental Wellness
Personal Development
What's included in this online course?
Video
Professional video is included with every course, discussing main topics and recapping key learning points.
Knowledge Checks
Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.
Engaging Material
Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension.
Business Soft Skills
Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.
Additional Resources
A list of additional resources is included with each course, directing students to extra material for further study.
Summary / Checklist
Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
