Manager Working Group: Compassionate Accountability 

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Lesson series
  • Category: Manager Working Group
  • Indv. Session Length: 150 minutes
  • 4 total sessions
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Course Overview:
Accountability doesn't have to mean punishment; it can be rooted in empathy. This program teaches you how to master Compassionate Accountability—the essential skill of balancing high performance standards with a trauma-informed, supportive approach.

  • Develop Emotional Intelligence: Learn practical strategies to recognize and support employees through personal or collective challenges.

  • Master Difficult Conversations: Gain tools and practice for navigating sensitive feedback and performance issues with confidence.

  • Promote Team Resilience: Implement 'trauma-informed leadership' techniques that build a stronger, more adaptable departmental culture.

  • Create an Immediate Action Plan: Receive individualized peer coaching on your real-life management hurdles and leave with a professional plan you can start using with your team right away.
 

Andrea Aylward

Meet the Facilitator

Andrea oversees program design and implementation at Nonprofit Solutions to support the organizations the group serves. She brings a collaborative, results-driven approach to helping nonprofits build capacity and achieve their missions.
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Course Sessions:

Session 1

  • Subject: Trauma Informed Leader

  • Date: October 19, 2026

  • Time: 9AM - 11:30 AM PST

  • Virtual 

Session 2

  • Subject: Emotional Agility
  • Date: October 26, 2026
  • Time: 9AM - 11:30 AM PST
  • Virtual

Session 3

  • Subject: Building Team Trust
  • Date: November 2, 2026
  • Time: 9AM - 11:30 AM PST
  • Virtual

Session 4

  • Subject: Managing Difficult Conversations
  • Date: November 9, 2026
  • Time: 9AM - 11:30 AM PST
  • Virtual
Earn a Badge
Earn a badge via Accredible when you complete this workshop.
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Our Impact Spans 35 Year & Thousands of Nonprofits

"You are building a better employee pool. I want all of my team to go through the Mindful Manager program. What you do has legacy impact, we are able to take what you teach us and share with our students."
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Where Nonprofit Leaders Are Made
Since 1991, Nonprofit Solutions has trained over 110,000 nonprofit practitioners to run hundreds of nonprofit organizations more effectively. Our unique curriculum is created by experts who understand the unique operational and cultural needs of the nonprofit ecosystem.

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